Transplant Keepsakes

Store Policies

Types of Payments:

We currently work with PayPal Checkout and Accept the following Payments:

- PayPal

- Visa

- Mastercard

- American Express

- Check (If you have an account with PayPal)

If you are having a fundraiser and would like to purchase a large quantity of an item or several items please contact:

April Jo

apriljo3@rocketmail.com

(989) 763-6513

Returns and Exchanges:

You can return an item within 3 days of receiving it without any questions. Returned items need to be mailed to:

Transplant Keepsakes

PO Box 193

Ithaca, MI 48847

Once we receive your returned item we will issue a refund minus the cost of shipping.

No returns will be allowed after the 3 days.

If for any reason you need to exchange the item you ordered for a different item you must do so within 3 days after receiving your item. In order to make an exchange please contact:

April Jo

apriljo3@rocketmail.com

(989) 763-6513

Hours of Operation:

Our On-Line Store is Open 24 hours a day 7 days a week 365 days a year. Office hours are 8:00am – 6:00pm Eastern Time. Our Contact Information is:

Transplant Keepsakes

April Jo

PO Box 193

Ithaca, MI 48847

(989) 763-6513

www.transplantkeepsakes.com

Shipping and Handling:

All Items are Subject to Availability

Items that are in stock will ship the same day for orders placed by 2:00pm Eastern Time. Any orders placed after 2:00pm Eastern Time will ship the next business day. We ship Monday – Friday. You will be notified by email of any items that are not in stock with an estimate of when it will be available. If your order is shipping within the United States please allow 7 - 10 days for delivery and if you are ordering anywhere outside the United States please allow 14 - 17 days for delivery. For our shipping we use United States Postal Service. Any orders over $25.00 for delivery in the United States will receive confirmation in which you will be provided the number for you to track your order.

If for any reason you have any concerns, comments, issues, ideas, questions, or want to talk please feel free to contact us!

Transplant Keepsakes

April Jo

PO Box 193

Ithaca, MI 48847

(989) 763-6513

Transplant Keepsakes

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